Policy
Updated Policy PLEASE READ
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I am a licensed cosmetologist!☺️
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WALK-INS ARE NOW ACCEPTED on WEDNESDAY. CONTACT ME FOR A TIME!
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FRONTAL AND CLOSURE MUST BE HD OR TRANSPARENT(no beauty supply lace)
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Due to Covid 19 every guest must wear a face mask, No mask no appointment, no exceptions!
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Every full service comes with a wash!
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New clients must pay remaining balance in cash.Exact change please ☺️
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Please text before you book "the ReginaSlay Experience" to make sure i have hair on hand! 901-513-0172 If you have really short hair Please Contact me and send pics before booking.
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There is a late fee of $15 after 5 mins and automatically cancellation at 10 mins late.
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All wigs must be received 48 hours prior to your appointment, I will not accept wigs after 4:30pm no exceptions. Failure to do so will result in cancellation, or there will be a same day customization fee for wigs $45.
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If your appointment is on a Wednesday or Thursday please have the wig to me the Saturday prior.
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I will not correct or go over another stylist work, or install lace that was customized by someone else.
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I do not provide services for kids under the age of 12.
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Appointments can only be rescheduled or canceled 24 hours prior to your appointment, and can only be rescheduled 30 days out.
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There are no refunds on deposits if you cancel or you are at fault of your appointment being canceled.
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No call no show will have to pay full balance upon re booking.
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No extra guest or children allowed.
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PLEASE stay with your child the duration of their appointment, I will not be responsible if you are not there to pick up your child.